Check our Privacy Policy below.

We take your privacy and personal data seriously. See what measures do we take to ensure we use it responsibly.

*By browsing our website you agree to our cookies policy.

Who is Rocket labs?

Rocket labs is a marketing agency that provides marketing services to international clients including but not limited to Search Engine Optimization, Web Development and Social Media Marketing. Rocket labs values and respects the privacy of your personal information, and as such we have taken numerous exhaustive measures to safely and securely process and store your personal information. Personal information is any information that can be used to identify you, such as your name and contact details.

What information about me do you collect?

Rocket labs collects limited personal information, such as your name, personal and/or business contact details, including your phone number(s), email address, mailing address, job title and any other information required to validate your identity. We also collect your billing and other account information, and we collect information about our services that you use, have used or request information about.

How do you collect information about me?

The information we collect is primarily provided by you, such as when you are asked to provide us with personal and/or billing information. We automatically collect information through the use of third party “cookies,” such as SharpSpring and Google Analytics. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. Occasionally we may attain personal information about you from third-party sources (including third-party websites, data brokers or credit reference agencies), but only where we have confirmed that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

How do you use my information?

Primarily, Rocket labs collects, receives and processes personal information of individuals, exclusively in a business context, in order to contact them about goods and services in which their business may be interested.

Based on your role and responsibilities within your organization, as well as being a decision maker, recommender or influencer within your organization, we may contact you occasionally with marketing offers or useful educational information relevant to you directly as well as on behalf of our customers. You will always have the right to opt out of receiving marketing offers from us and we will always ensure that we screen any databases against the corporate telephone preference service prior to contacting you.

We also collect your information where we have your explicit consent–if you have requested that we keep you updated on any offers or updates, we may contact you occasionally.

Information collected through cookies is used to gain an understanding of when and how you use our website and to allow you to more easily and efficiently navigate our website. For example, we evaluate information about how visitors to our website move around the website so we can improve it to make it more intuitive. You may disable cookies on your individual browser, but be aware that disabling cookies may limit your use of certain features or functions on our website or service.

If you would like to opt out of any marketing communications from us or limit the channels in which we contact you (such as email, phone or post only), please contact us at [email protected]. Please note that even if you opt out of receiving marketing offers from us, we may still receive your details from third parties and our customers in relation to specific campaigns and you may, therefore, need to notify our customers in order to opt out.

What methods do you use to contact me?

We may contact you by phone, email or social media. Should you have any preferences on the manner in which we contact you, please let us know using the details below.

For how long do you store my information?

We will not keep your personal data that we process for longer than is necessary for the purpose(s) the data is collected. Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person, or for as long as reasonably necessary for audit or internal purposes.

Is my personal data secure?

Only authorized personnel are allowed access to your personal information. We take the appropriate standard of care in the storage of your information and comply with all relevant laws.

With whom do you share my information?

We share your personal information with our other group companies for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

We may share your personal information with our customers if you have expressed an interest in their goods or services. This interest may be expressed in numerous ways, including submitting your information to us in order to download a digital asset (such as a whitepaper or ebook), by engaging with any of our email marketing or clicking on a digital advert hosted by us. Please ensure that you read and agree to our customers’ privacy policies before expressing any interest in their product as outlined above. Please also note that you have the right to object to any processing by our customer, and any further processing by us.

Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our terms of use or other applicable policies; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business or the public.

What happens if I do not want to provide you with my personal information, or if I choose to opt-out of your processing my personal information for marketing purposes?

We require our customers to provide certain data in order to receive our products and/ or services. Should you choose not to provide your personal details to us as a customer, we would be unable to provide you with our products and/or services. Should you choose not to allow us to continue processing your information for marketing purposes, you will no longer receive useful and relevant offers and/or educational content from us.

How can I contact you?

If you have any questions about this privacy policy or the data we hold on you, or if you would like to opt-out of receiving communications from us, you may contact us at:

5700 Yonge Street, Suite 200
North York, Ontario
M2N 5M9, Canada

This policy may be updated or revised from time to time. It is the responsibility of the user to periodically review the policy statement to determine if there are any substantive changes.

Last revised: August 29, 2021